The implementation of new information systems is no easy process. This could benefit any organization or company re-hauling their data collection or simple business tactics and internal maneuverability. Certainly at a casino there are components unexpected and ensuring each member of your team succeeds in following the proclaimed direction, it is pivotal that a strict regiment of education and trial and error is afforded.
First, one must work through all levels of management and provide a wealth of information which will trickle down into those working in the lowest tier jobs at the casino. Naturally, each job is of as much importance as the next, but this system of understanding and passing on gives every employee the chance to make mistakes and correct them.
On the floor, you have your dealers, your bar-keeps, waitresses, security and all other under-the-radar posts that make the roulette wheel go round.
Launching each casinos modern information system is a slowly and carefully curated process because it involves so many very vulnerable issues. One could bring up casino security. This process is important in preserving exactly what retains a casinos investment and longevity. All parties thus have to be on board. How will they adapt to camera placement, or even approaching cheaters and swindlers. Does security have enough information passed down from camera workers to successful detain a suspect without a scene?
These are all important parts of a casinos new information system implementation. I find that these often come with problems. I’ve been gambling before and I can see that either security is not in touch with their role or some new worker took a step over his allotted boundary and is paying the price both because customers saw this and because he will hear about it from his manager.
Anyway, i cannot stress any further the importance of a casinos information system and I hope these levels of awareness help!